Our system upgrade has set sail! Review important information here: System Upgrade 

Online Banking/Mobile Apps: Apple Mobile App is available in the App Store.  We will let you know when the Android Mobile App is available.  To enroll in the Mobile Apps or the Online Banking Portal, please enter your username (account number) and click First Time User.  Follow the prompts to complete the enrollment. 

History/Statements: All members will be receiving a paper statement as soon as they are available from our processor.  If you wish to have history of your transactions from January, please come in to the Credit Union or send us a secure message and we will print them out for you. 

Notice: Due to our recent system upgrade, call volumes may be higher than usual, resulting in longer wait times.

To speak to a Live Agent, please call the agents directly at 804-316-9594.  They are available from 8:30 am to 5:00 pm Monday through Friday.  This number is active until 02-17-2026. 

To access our Telephone Banking Portal (CU Talk), please call 1-833-817-2885

Finally, you have the option of texting the Credit Union to the appropriate department: 

  • Collections: 804-826-0503
  • Member Services: 804-331-9355
  • Lending: 804-826-0501
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Credit Union

Welcome to Credit Union of Richmond, Virginia’s longest continuously operating credit union. We are a member-owned financial cooperative that is dedicated to building members dreams by offering quality personalized services that go above and beyond to fulfill your financial needs.

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Become a Member

Become a member of Virginia’s longest continously operating credit union since 1923. As a member of Credit Union of Richmond you get to enjoy the benefits of a savings account, checkings, lending products with low and competitive rates, credit cards, a friendly staff that cares and so much more!

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The CU Difference

Credit Union of Richmond is a not-for-profit, meaning that we focus on our members, not profits. This means that we are able to charge lower fees and offer better rates on loans and deposits compared to other financial institutions.

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